Plugin Wizards

Contact

One address, answered by a developer

Everything comes to support@pluginwizards.com, and the person who replies works on the plugins. Pick the button that fits so the subject line is already filled in.

support@pluginwizards.com Replies within one business day, Monday to Friday, 9am to 6pm IST (UTC+5:30).

What to write about

  • Before you buy

    Not sure a plugin fits your store, or which of two to choose? Tell us what the store sells and what should happen at checkout, and we will say plainly whether a plugin does it.

    Ask a pre-sales question

  • Support for a plugin you own

    Something not working, a conflict with another plugin, or a setting you cannot find. Include the plugin name and the WooCommerce version; the support page lists what else helps.

    Email support How support works

  • Billing, licences and refunds

    Receipts, moving a licence to a new site, changing the email on an account, or a refund inside the money-back window.

    Email about billing Refund policy

  • Partnerships and agencies

    Agencies managing several stores, hosts and theme authors who want to bundle or recommend a plugin, and anyone writing about WooCommerce who needs a review copy.

    Email about a partnership

The company

Plugin Wizards is a product of App Wizards, a software company in India. Invoices and receipts are issued in that name.

Security reports

Found a vulnerability in a plugin? Email support@pluginwizards.com with “Security” in the subject. We confirm within one business day and credit you in the changelog if you want.

Not here

We do not take support over social media or phone, and we do not build custom plugins on request. For a change to an existing plugin, write anyway: good ideas end up on the roadmap.